Dell CSB France ISM in Casablanca, Morocco

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Inside Sales Manager - CSB France

Casablanca, Morocco

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Inside Sales Department at Dell, we are looking for an Inside Sales Manager to join our team in Casablanca.

The Inside Sales Manager is responsible for DELL CSB strategy execution, through the management of Inside Account Managers. He must translate the global strategy to a specific action plan that will serve to achieve the team’s targets and company expectations. This leader should contribute to the segment growth by driving efficiently his own results, by being an inspiring leader for his team and the organization, by delighting his customers, and finally, by being actively involved in different segment projects.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and were committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

  • Accountable for the day-to-day sales activities to reach targets: revenue, margin, growth …

  • Understand well the strategy and be able to translate it to an action plan

  • Collaborate across the various CSB go-to markets strategies to better serve the customers: Chat, Queue, Outbound & a relationship environment // Direct & Channel

  • Hire & Coach the team

  • Manage the performance at an individual level

  • Collaborate with our support teams in the service of the team’s needs

  • Show a strong Business acumen to help the team grow & participate directly to some customers discussions

Essential Requirements

  • 6+ years of relevant experience or equivalent combination of education and work experience

  • Business Acumen

  • Excellent communication skills in French and English is a plus

  • Leadership potential - Leadership experience is a plus

  • Able to communicate around DELL technologies strategies

  • Complexity management

  • Analysis Skills


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.